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Leading customer-focused companies view every customer interaction as an opportunity
to make a new offer, improve retention, increase revenue, build loyalty, or strengthen
their brand. Oracle and our partners CRM (Customer Relationship Management) helps
companies optimize customer relationships by integrating marketing, sales, and service.
By providing a full 360-degree view of customers, the system enables a consistent
and continuous customer dialogue based on real-time information. With this advanced
CRM solution set, you can make the most of every interaction with every customer
across every channel or touch point. As a result, you gain true customer insight,
along with the ability to act on that insight.
The CRM Solutions Advantages:
Customer Relationship Management (CRM) Reduces the time and cost to deploy your
integration solutions with a comprehensive set of solutions based on the principles
of a service oriented architecture. These solutions will enable more efficient business
operations, consistent and accurate information, and greater business insight through
the seamless integration of your applications, processes, information and business
partners. Service-Oriented Architecture (SOA) technology and framework from Oracle,
TIBCO and our other partners can provide your organization with the flexibility
it needs to make changes to your business processes quickly. At the same time, our
SOA partners’ platforms enable complete visibility across your business processes,
so you can better serve your customers.
CRM Solutions on Cloud:
Dss Solutions offers Business Intelligence and Predictive Analytics on cloud.
The Enterprise Business Intelligence is a generalized term applied to a broad category
of
The CRM Solutions Key Benefits:
- campaigns that align with your customers' preferences
- Tightly integrate marketing across all inbound and outbound
channels
- Increase sales productivity by providing customer insight
- Manage marketing and sales resources more efficiently
- Turn contact centers into profit centers
The Dss Solutions Competitive Edge providing CRM Solutions:
At Dss Solutions, our CRM solutions offerings provide your organization with direct
access to the seamless Customers and Sales information that will help you respond
quickly to emergent business opportunities and rapidly changing market trends. With
our hybrid dedicated CRM teams with years of experience, Dss Solutions CRM solutions
frameworks can be customized to address your domain-specific requirements.
We have extensive experience in the Utility, Oil & Gas, Healthcare, Finance and
Insurance, Manufacturing, Telecom and Government industries. Such varied domain
experience, along with our alliance with global vendors in the field and cross-technology
competency drive your information Integration from a departmental to an enterprise-wide
initiative. As an end-to-end service provider, we consult, architect, integrate
and manage your CRM operations to ensure that you stay ahead in today's competitive
business environment.
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here to download Enterprise Resource Management white papers
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