Leading customer-focused companies view every customer interaction as an opportunity to make a new offer, improve retention, increase revenue, build loyalty, or strengthen their brand. Oracle and our partners CRM (Customer Relationship Management) helps companies optimize customer relationships by integrating marketing, sales, and service. By providing a full 360-degree view of customers, the system enables a consistent and continuous customer dialogue based on real-time information. With this advanced CRM solution set, you can make the most of every interaction with every customer across every channel or touch point. As a result, you gain true customer insight, along with the ability to act on that insight.

The CRM Solutions Advantages:
Customer Relationship Management (CRM) Reduces the time and cost to deploy your integration solutions with a comprehensive set of solutions based on the principles of a service oriented architecture. These solutions will enable more efficient business operations, consistent and accurate information, and greater business insight through the seamless integration of your applications, processes, information and business partners. Service-Oriented Architecture (SOA) technology and framework from Oracle, TIBCO and our other partners can provide your organization with the flexibility it needs to make changes to your business processes quickly. At the same time, our SOA partners’ platforms enable complete visibility across your business processes, so you can better serve your customers.

CRM Solutions on Cloud:

Dss Solutions offers Business Intelligence and Predictive Analytics on cloud.

The Enterprise Business Intelligence is a generalized term applied to a broad category of

The CRM Solutions Key Benefits:

• campaigns that align with your customers' preferences
• Tightly integrate marketing across all inbound and outbound channels
• Increase sales productivity by providing customer insight
• Manage marketing and sales resources more efficiently
• Turn contact centers into profit centers

The Dss Solutions Competitive Edge providing CRM Solutions:
At Dss Solutions, our CRM solutions offerings provide your organization with direct access to the seamless Customers and Sales information that will help you respond quickly to emergent business opportunities and rapidly changing market trends. With our hybrid dedicated CRM teams with years of experience, Dss Solutions CRM solutions frameworks can be customized to address your domain-specific requirements.

We have extensive experience in the Utility, Oil & Gas, Healthcare, Finance and Insurance, Manufacturing, Telecom and Government industries. Such varied domain experience, along with our alliance with global vendors in the field and cross-technology competency drive your information Integration from a departmental to an enterprise-wide initiative. As an end-to-end service provider, we consult, architect, integrate and manage your CRM operations to ensure that you stay ahead in today's competitive business environment.

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